- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- How can I switch to a Teacher account?
- I have multiple user accounts and I would like to merge them
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How to watch 3D scenes with a VR headset?
- Why can't I open 3D scenes?
- Why do I have to activate the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Use the mozaWeb browser
- How can I continue to use Flash content?
- Can I modify and upgrade the type of my licence?
When you buy a digital publication, you receive an activation code. Each publication has a unique activation code. You can find the codes for your purchased publications in 'My purchases' under your name. You will also receive these codes via email.
Before you can use your digital publications, you must activate them. This means that you have to assign the book to your mozaWeb user account. Once that is done, you can access the publication via mozaWeb and on other platforms (mozaBook, mozaBook for Tablet), where you set up your mozaWeb account.
You can activate the purchased publication right after completing the purchase, on the Order summary page, but you can also activate it with your code later on mozaWeb or in mozaBook. Read more about activation here.
Please note that the publication will be assigned to the user account you are logged into. When you activate a publication, make sure you log into the program with the local user linked to your own mozaWeb account.