- Do I need Mozaik TEACHER or mozaBook CLASSROOM as a teacher?
- How can I buy mozaBook?
- What is a Licence Pack?
- How can I buy digital publications?
- What payment methods can I choose from?
- Making a purchase, payments, order summary
- Where can I find the products I purchased?
- I receive an error message when I try to activate my licence. What should I do?
- Licence validity
- My licence has expired. What content and functions can I still access?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I transfer my mozaBook licence to another computer?
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How can I allow cookies in my browser?
- How can I renew my licences?
- What should I do if my payment was unsuccessful?
- Can I modify and upgrade the type of my licence?
It is possible that your licence does not suit your needs, and you want to upgrade it.
Currently, you can upgrade the following licences:
- Mozaik STUDENT => Mozaik TEACHER
- mozaBook SCHOOL-LAB => mozaBook CLASSROOM
- HOME digital textbook => CLASSROOM digital textbook (this option is not available in every country)
In the case of Mozaik STUDENT, Mozaik TEACHER, mozaBook SCHOOL-LAB and mozaBook CLASSROOM licences, you can add XR or Multilang extensions without changing the licence type.
To upgrade a licence, you must have one of the above licences. Upgrading a licence is basically a purchase through our webshop, where you have to pay the difference between the prices of the two licences. The validity period of your new licence will be the same as that of your old licence (e.g. 2-year licence), and it will start on the day of the purchase.
Follow these instructions to upgrade your licence:
- Click on your name (1), and choose the My licences (2) option.
- Find the licence you want to upgrade. Click on the Upgrade button (3).
- On the screen that appears, you can see what licence the selected one can be upgraded to, while at the bottom of the screen, you can see the price difference between them.
- In the case of some licence types, you can add an XR (4) or a Multilang (5) extension as well, even without modifying its type. (For example, with VR headsets, you can use only licences with XR extension.)
To add these, tick or untick the corresponding boxes. The price will change accordingly. - After selecting the upgrade, place the new licence in the cart (6), and finish the purchase (7).
